{
  "templateId": "customerJourneyCanvas",
  "locale": "en",
  "metadata": {
    "source": "APIOps Cycles",
    "license": "CC-BY-SA 4.0",
    "authors": [
      "Osaango Ltd"
    ],
    "website": "www.apiopscycles.com",
    "date": "2026-03-30T21:10:16.816Z"
  },
  "sections": [
    {
      "sectionId": "customerDiscoversNeed",
      "stickyNotes": [
        {
          "content": "Need to find the right product",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 75,
            "y": 132
          }
        }
      ]
    },
    {
      "sectionId": "persona",
      "stickyNotes": [
        {
          "content": "Mobile shopper comparing options",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 412,
            "y": 132
          }
        },
        {
          "content": "Wants quick, confident choice",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 497,
            "y": 132
          }
        }
      ]
    },
    {
      "sectionId": "pains",
      "stickyNotes": [
        {
          "content": "Too many irrelevant results",
          "size": 80,
          "color": "#FFAFAF",
          "position": {
            "x": 32,
            "y": 272
          }
        },
        {
          "content": "Filters are hard to understand",
          "size": 80,
          "color": "#FFAFAF",
          "position": {
            "x": 117,
            "y": 272
          }
        },
        {
          "content": "Price or stock looks stale",
          "size": 80,
          "color": "#FFAFAF",
          "position": {
            "x": 75,
            "y": 357
          }
        }
      ]
    },
    {
      "sectionId": "journeySteps",
      "stickyNotes": [
        {
          "content": "Search catalog",
          "size": 80,
          "color": "#7DC9E7",
          "position": {
            "x": 217,
            "y": 404
          }
        },
        {
          "content": "Filter results",
          "size": 80,
          "color": "#7DC9E7",
          "position": {
            "x": 331,
            "y": 404
          }
        },
        {
          "content": "Compare options",
          "size": 80,
          "color": "#7DC9E7",
          "position": {
            "x": 445,
            "y": 404
          }
        },
        {
          "content": "Open product",
          "size": 80,
          "color": "#7DC9E7",
          "position": {
            "x": 559,
            "y": 404
          }
        },
        {
          "content": "Add variant to cart",
          "size": 80,
          "color": "#7DC9E7",
          "position": {
            "x": 673,
            "y": 404
          }
        }
      ]
    },
    {
      "sectionId": "customerNeedIsResolved",
      "stickyNotes": [
        {
          "content": "Find the right product fast",
          "size": 80,
          "color": "#C0EB6A",
          "position": {
            "x": 835,
            "y": 132
          }
        }
      ]
    },
    {
      "sectionId": "gains",
      "stickyNotes": [
        {
          "content": "Relevant results quickly",
          "size": 80,
          "color": "#C0EB6A",
          "position": {
            "x": 792,
            "y": 272
          }
        },
        {
          "content": "Easy comparison on mobile",
          "size": 80,
          "color": "#C0EB6A",
          "position": {
            "x": 877,
            "y": 272
          }
        },
        {
          "content": "Confident variant choice",
          "size": 80,
          "color": "#C0EB6A",
          "position": {
            "x": 835,
            "y": 357
          }
        }
      ]
    },
    {
      "sectionId": "inputsOutputs",
      "stickyNotes": [
        {
          "content": "Inputs: need, keyword, filters",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 222,
            "y": 552
          }
        },
        {
          "content": "Outputs: options, detail, choice",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 307,
            "y": 552
          }
        }
      ]
    },
    {
      "sectionId": "interactionProcessingRules",
      "stickyNotes": [
        {
          "content": "Show relevant results first",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 560,
            "y": 552
          }
        },
        {
          "content": "Keep filters simple",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 645,
            "y": 552
          }
        },
        {
          "content": "Hide unavailable options",
          "size": 80,
          "color": "#DFDDC5",
          "position": {
            "x": 730,
            "y": 552
          }
        }
      ]
    }
  ]
}