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APIOps Cycles
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Major API Redesign

Business Opportunities Line

  1. Collect feedback from partners, customers and other API consumers and their onboarding and consumer experience
  2. Analyze the current Metrics & Analytics – Define success
  3. Verify Customer Journey still makes sense, check for automation potential, business and regulation changes.
  4. API Value Proposition Canvas – Reassess tasks, pains, gains
  5. Domain Canvas – Update concepts & terminology
  6. Update API Business Model Canvas - to model and validate the new API product

Make decision:

  • Are the APIs still needed?
  • Is the redesign needed?

Platform Architecture Line

  1. Review the API Consumer Experience - does it need improvement?
  2. Business Impact Canvas – Assess change risks, use the other canvases on API Platform Architecture station, if new risks or mitigation needs are identified
  3. Interaction Design & API Interface (REST, Event, GraphQL) Canvases – Redesign flows

Next up:

  1. API Design Line
  2. Delivery Line
  3. Publishing and Adoption Line