Major API Redesign

Goal

Reimagine an existing API to meet new needs.

Business Opportunities Line

1. Collect feedback from partners, customers and other API consumers and their onboarding and consumer experience
2. Analyze the current Metrics & Analytics – Define success
3. Verify Customer Journey still makes sense, check for automation potential, business and regulation changes.
4. API Value Proposition Canvas – Reassess tasks, pains, gains
5. Domain Canvas – Update concepts & terminology
6. Update API Business Model Canvas - to model and validate the new API product

Make decision:

• Are the APIs still needed?
• Is the redesign needed?

Platform Architecture Line

1. Review the API Consumer Experience - does it need improvement?
2. Business Impact Canvas – Assess change risks, use the other canvases on API Platform Architecture station, if new risks or mitigation needs are identified
3. Interaction Design & API Interface (REST, Event, GraphQL) Canvases – Redesign flows

Next up:

4. API Design Line
5. Delivery Line
6. Publishing and Adoption Line